A non-food fail in Coventry
Just so people don’t think Coventry is all bad (there are some good bits) I’d thought I’d write about an excellent bit of food related service I received on Friday.
I had a meeting on Friday in London with a new client to finalise the specification for a new job that we are starting this week. As I had some time to kill I decided I would pop over the road to a little sandwich shop, called Loafers, that I have been to on a few occasions previously. Normally their service is excellent, stuff is freshly made, and service is with a smile. Today the service was exceptional.
The gentleman that served me is of a similar age to myself, was very cheerful when I arrived and asked me what I wanted. I ask for a bacon sandwich, to which he replied of course that’s no problem. As he wandered I off I casually asked him if I could have crispy bacon as I don’t like it when it’s not. I expected a ‘I’ll see what I’ve got’, the answer was actually, ‘of course I’ll go and make some now’. I couldn’t believe it! I’d have been happy with what I would have got but the nice man went above and beyond.
When they arrived, the bread was super fresh, the perfect amount of brown sauce was present and there was lots of bacon. A first class bacon butty and I will certainly be going back.
As I was leaving I thanked the man and wished him a nice day (I always try to with people), he seemed somewhat taken aback and seemed genuinely surprised that I said that. He sincerely returned the comment and I believe we’ll both have a better day for it. I know I did.
Tracy Playle said the following at July 9th, 2008 at 12:04 pm :
I think I’ll be taking my business here in future instead of the not-so-nice cafe on the station platform.