Barking

Tactile CRM has been live for a month now and we now have over 275 people using the system.

We want to carry on improving our CRM system and this is where we need your help. We want to start incorporating some of the new features from Tactile CRM into our Open Source product, EGS, and find out what new features and improvements we can make to Tactile. As an incentive to those of you who help us out with the improvements on the system (just sign up check it out, and leave comments, suggestions and feedback on our forum) we are offering three free months subscription to the Tactile plan you use.

We do value and listen to feedback that we receive, we have already implemented several new features that have been suggested by users since we launched, including:

• Internationalisation (opportunity values)
• Date formatting
• Timezones
• ‘Quick Complete’ for activities (one click to complete)
• Searching on Town and County/State fields
• and many others

and we are just putting the finishing touches to vCard imports and Google Contacts import using their new API which will be available shortly.

We know the importance of building communities around software (we have worked hard to do this with our Open Source Software EGS, and don’t worry we have some major new functionality coming including a new release and a full ERP/Accounting module for it) and we want you our users to take the lead and help make Tactile a powerful, easy to use system.

So Tactile CRM didn’t get chosen for Web Mission 2008, but the list of those going is now up so best of luck to all of those involved, should be a really good event.

So I am starting to get addicted to AdWords. tweaking keywords and adverts to boost signups for Tactile CRM, our cost effect contact and sales system. I won’t mention specific competitors but I have been surprised that our advert being shown against one of our competitors is proving to drive the most traffic and signups to our sites. I’m also surprised where a lot of our signups are coming from - I’ll post some stats on these in the next couple of days.

As if on queue, a new version of Crunchbase has been released. I have just tried to submit Senokian and our low cost, affordable CRM system - Tactile.

Techcrunch is one of those great places to get noticed by and can often help make web applications. It is notoriously difficult to catch their attention as they are so busy - introductions are often useful and I am hoping that the guys at Polecatting may be able to help - they are involved in the 2008 Web Mission I mentioned this week and that I am hoping we may be able to get involved with.

I’m also trying to register on the forums, but they seem to be down at the moment.

Wow, what a big milestone - Tactile CRM is now live and all of our payment engine etc. is in place for people to sign up to Tactile CRM. I’ll write a bit more about it soon, as you can imagine we have a lot to do at the moment with the launch but check back for more news.

As a new Make Your Mark Connector I have been taking a look through some of the various bits and pieces that they do/are involved in and came across a fairly timely event that could be very useful in the Launch of Tactile CRM - Web Mission 2008.

As press and e-coverage is key to the success of Tactile CRM these sort of events can be key to getting in-front of the right people to help you not only promote your application but also gain valuable feedback on the application itself and gain further ideas on how to take your product to market.

I have dutifully sent a submission to be considered and we will see how we get on in the process.

Lots of people write about launching a new web application from different perspectives/view points and at Senokian we are no different; with the pending launch of Tactile CRM (you can sign up with the code APPROVED) we are going to write about the various promotion, pitfalls and successes that we achieve over the launch of our new product.

We hope that this will add to some of the excellent writing that is already available (such as Bare Naked App) and add another useful perspective to those that are thinking of building/launching an application.